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Customers

Know the people you are building for.

A light record for each customer, trial, prospect, or partner, with everything the team has learned from them.

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Why it helps

What you get

1

A record for every relationship

Customers, trials, prospects, partners, and former customers in one place.

2

Interactions over time

Log meetings, calls, emails, demos, and visits so anyone can see the history.

3

Evidence linked automatically

Research sessions and feedback connect to the customer, and feedback matches by email.

Capabilities

What is included

  • Customer types

    Separate customers from trials, prospects, and partners.

  • Interaction log

    Meetings, calls, emails, demos, visits, and more.

  • Testimonials

    Track quotes together with their permission status.

  • Notes

    Keep context that does not belong on a card.

  • Linked research and feedback

    See what a customer has said across the workspace.

  • Customer-specific portals

    Lock a feedback portal to one organization to collect their input.

Works with

Connected to the rest of the workspace

Customer feedback

Public portal, triage, and insights

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Research

Interviews, transcripts, and highlights

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Backlog & roadmap

Cards, phases, and shareable roadmaps

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Keep the customer in the room when you decide.

Start a workspace and add your first customer.

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  • Answers always show their sources
  • You choose what the AI can read
  • Roles for admins and members
  • 14-day free trial
Bosque

Bosque is a workspace for product teams: backlog, roadmap, customer feedback, research, and a knowledge library with an AI assistant that answers with sources.

  • Product
  • Backlog & roadmap
  • Prioritization & planning
  • Customer feedback
  • Research
  • Customers
  • Traceability
  • Knowledge Base
  • Knowledge & AI
  • Knowledge Library
  • AI chat with sources
  • Company
  • Platform overview
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  • FAQ
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