A portal for every audience
Public forms need no account. Set product-area categories, or lock a portal to one customer organization.
Customer feedback
Hear customers directly and turn it into work.
Share a feedback link, triage what comes in, and connect each request to the card that answers it.
Sources
Data
Library
3
INSIGHTResearch
Why it helps
What you get
Triage in one inbox
Mark feedback new, reviewing, accepted, or declined. Add a type, importance, an internal note, and a linked customer.
Straight into the backlog
Attach feedback to an existing card or create a card from it. Cards show how much feedback supports them.
Capabilities
What is included
Feedback portals
Title, intro, categories, attachments, and a spam guard. Disable, reset, or delete a link at any time.
Triage workflow
Filter by open, accepted, declined, or all.
Customer matching
Feedback is matched to customer records by email.
AI themes
Group feedback into themes and get suggested cards.
Insights dashboard
Open feedback, time to triage, most requested cards, and backlog and roadmap breakdowns.
Weekly product summary
An AI summary of the week in product, generated every Monday and on demand.
Works with
Connected to the rest of the workspace
Close the loop between what customers ask and what you build.
Start a workspace and share your first feedback link.
Create workspace